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Emergency Numbers

Helderberg Emergency NumbersStellenbosch Emergency Numbers & City of Cape Town Emergency Contact Info


Emergency Numbers


National Emergency Numbers

107 (Landline) / 112 (Cell) – Police, Ambulance, Fire

10177 – Ambulance/Metro Control Room

Police

10111 – National

021-8095000/3/15 - Stellenbosch Police Station

021-8885940/47 - Cloetesville


Ambulance /Metro control room

10177 – Ambulance

021 937 0500 – Metro


Private Ambulance

084 124 : ER24

082 911 : Netcare911


Hospitals

021 808 6100 - Stellenbosch Hospital (Ambulance Service)

021 887 0310 - Stellenbosch Hospital

021 887 0305 - Medicross Stelkor

021 808 3496 / 3494 - Campus Health Service

021 861 2000 - Medi-Clinic (Ambulance Service)

021 809 6500 - Mediclinic (Private hospital)


Fire / Rescue / Emergency

021 808 8888 / 0861 808 911 - Fire Station

021 887 4446 – Winelands Emergency

021 888 5275 - Mountain Fires | Berg Fires | Rural Fires


Mountain  Rescue

021 937 0300 – Mountain Club of South Africa

021 887 4446 – Winelands Emergency

021 937 0500 - Metro Emergency

10177 – Metro Control Room

 
Animal Welfare

021 886 4901 Office

071 169 9922 Emergency


Vet

021 887 3052 – Stellenbosch Animal Hospital

082 578 1311 – Emergency


Locksmiths

021 887 6706 Neelsie Sleutels & Tekens

021 886 6785 – N & G Locksmiths


Vehicle Breakdown

021 887 8596 – Tomson Motors

082 807 0901 - After Hours, GP Towing.


Municipal Helpline

021 808 8111 - Stellenbosch

086 126 5263 - Cape Winelands District


NB – we have checked and confirmed these numbers, but please do let us know if you have any problems with access to these services.

 


City of Cape Town Emergency Contact Info


Residents can be active citizens in logging service requests on the City’s Service Notification system. The City’s electronic reporting system will provide you with a reference number so you can track the progress of the request that you have logged. You can use one of the following options to log notifications:

  • SMS: You can send an SMS to: 31220 for electricity technical faults and 31373 for water technical faults
  • The contact Call Centre: 0860103089

 

If you have not had any success regarding your service request within a reasonable timeframe, please get in touch with your Ward/PR Councillor so that they can follow up on your behalf.

Find your Ward Councillor here..

 

Municipal Emergency Contact List

Accounts & Enquiries – 0860 103 089

Alcohol & Drug Helpline - 0800 435 748

Ambulance - 10177

Cable Theft - 0800 222 771

Electricity Services - 0860 103 089

Electricity Services SMS - 35328

Electricity Services

E-mail - electricity@capetown.gov.za

Emergency (from Landline) - 107

Emergency (from Cellphone) - 021 480 7700

Solid Waste - 0860 103 089

Disaster Management - 021 597 5000/080 911 4357

Housing - 021 376 1313

South African Police Service - 10111

Metro Police & Traffic - 0860 765 423

Transport, Roads & Stormwater - 0800 65 64 63

Water & Sanitation SMS - 31373

Water & Sanitation - 0860 103 089

Water & Sanitation

E-mail - watertoc@capetown.gov.za