Tshwane pledges to refund those overcharged for electricity
The City of Tshwane has undertaken to reimburse residents using prepaid electricity meters for charging them higher rates which had not been approved by the National Energy Regulator of South Africa (Nersa).
Executive Mayor Stevens Mokgalapa said the City would resume billing residents according to the new structure and reimburse prepaid meter consumers from the beginning of next month.
He was addressing journalists at Tshwane House after Nersa approved the City’s application to increase electricity tariffs by 13.07% for the 2019/2020 financial year.
“This resolves a long-standing challenge which has affected residents negatively as a result of the inconsistencies on their billing,” he said.
Nersa spokesperson Charles Hlebela said the regulator raised concerns about electricity losses and a lack of proper consultation before tariff increases. “The City must provide Nersa with an energy losses reduction plan to ensure their energy losses are reduced,” he said.
Read the full story on: IOL.