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Pretoria FMCG, Retail & Wholesale

Pretoria Jobs in FMCG, Retail and Wholesale.



FMCG, Retail & Wholesale
Administration | Automotive – Motor Vehicles | FMCG, Retail & Wholesale | Jobs | Management & Business Services
VOLVO CAR SOUTH AFRICA PTY LTD – Customer Care Manager

Pretoria · Permanent · Market Related · EE/AA, Non EE/AA

Introduction

We are looking for an energetic and motivated Customer Care Manager who can strategically manage customer retention and constantly improve customer satisfaction.

Duties & Responsibilities

• Supervise day-to-day operations in the customer care department.
• Respond to customer care issues in a timely manner.
• Create effective customer care procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a continuous basis.
• Implement an effective customer champion program.
• Maintain accurate records and document all customer care activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer care agents.
• Manage the approved budget of the customer care department.
• Stay informed on the latest industry techniques and methods.

Desired Experience & Qualification

• Working in global environments a plus
• Passion for Customers and Cars
• Experience of the local car market, or other premium brand
• Be able to work well within and as the leader of a team
• Computer literacy
• Strong verbal and written communication skills
• Confident decision maker
• Ability to work well under pressure
• Team player, with the ability to coach, lead and train customer care related staff
• Dynamic, confident and reliable
• Self-motivated with attention to detail
• Willingness to accept and implement changes, i.e. processes and systems
• Customer centricity with a demonstrated track record in customer service

Package & Remuneration

Negotiable depending on experience

Email: volvocrc@volvocars.com
Phone: +27 (0) 11 243 8128 / 0800 MY VOLVO (698 6586)

FMCG, Retail & Wholesale | Jobs | Sales & Customer Service

WHM Recruitment Advisors – Sales Representative- Bela Bela

Introduction
A well-established organisation in Durban is seeking a Sales Representative to join their team.

Duties & Responsibilities
Submitting daily report to management of route that was covered for the day and new verifications and outlets signed up

Submitting daily reports to management in the absence of the Sales Rep

Assist in submitting daily reports to management in the absence of the Team Leader

As Sales Rep you will be responsible to maintain a professional relationship with the Bulk Breaker in your area

Morning visits you will need to collect the stock for your outlets

In the afternoon you will need to deposit the money received from the outlets to settle the account of R2000.00

You are to ensure to get a statement every Friday and email to Team Leader and Sales Manager who will report back to Finance

You will be responsible to settle any discrepancies on the account of the Bulk Breaker

Ensure that outlets sell our brands at the right price (Recommended Retail Price as per your tracker book) to ensure that consumers buy our products for the best price.

Ensure brand visibility and awareness by conducting promotions at outlets.

Minimum of 12 per week (consists of 6 Instant Promotions and 6 glass promotions) across the range over the portfolio of our brands

After each promotion, you are required to provide promotional feedback on your App as per promotional requirements. (Share photos on your regional WhatsApp group during promotion)

Maximise volume of products ordered from outlets by following the tracker book

To move previous months highest invoice total to new month’s tracker book per SKU per brand and tavern

Always remember if zero stock is found in tavern always add one more to your order to secure a 7day stock hold

Volume is calculated on having 90 active taverns (if you don’t have 90 active taverns you will never reach your sales target)

Measured according to the total number of 9L cases that the employee sells in total over the course of a month

Desired Experience & Qualification

Have knowledge of liquor products and promotions

Excellent interpersonal skills with the ability to build relationships with clients

Have knowledge of competitors in the liquor industry

Be able to write reports with detailed feedback

Have knowledge of customers needs in the liquor industry

Ability to do successful presentations

Be able to service current customers by adding value on how to grow the business

Excellent communication skills, verbally & in emails

Ability to learn and apply information to perform the job

Ability to grow the business by signing new outlets

Be able to make effective sales and upsell to customers

Be able to expand the existing business by increasing the portfolios and quantities of product range

Have listening skills, not interrupting but retaining information provided

Have experience with administrative duties by maintaining accurate records and feedback effectively

Have knowledge of the market and territory through market trends and promotions

Desired Experience & Qualification
Stay within area.

Must have own Car and drivers licence

Have matric

Speak English

Able to work in township taverns

at least 1 year sales experience

Package & Remuneration

From R4,000.00 to R7,200.00 per month
Basic salary: R3000 per month
Car allowance: R1000 per month
Petrol allowance: R800 per week
Commission: R3500 Maximum
After 3 months of working with us: Provident fund and medical aid

Interested?
WHM Recruitment Advisors
Pretoria
259 15th Avenue
Rietfontein
0001 Gauteng

WHM Recruitment Advisors
Contact Details:
+27 12 566 3081
+27 12 566 3014
Email Address: ruska@whmrecruitment.co.za

FMCG, Retail & Wholesale | Jobs | Sales & Customer Service

Express Employment Durban South – Retail Store Manager

Area: Pretoria

Type: Temp with possibility of going permanent

Introduction

We are looking for an experienced Retail Manager to oversee the daily operations of our premium furniture store. You will need to ensure the smooth running of operations in your branch and ensure that all monthly sales objectives are achieved.

Duties & Responsibilities

Organise and allocate store operations and responsibilities to your team

Supervise and guide your team towards achieving maximum sales results

Maintain and grow your team results by coaching, disciplining and motivating them

Achieve monthly financial objectives

Deal with in-store customer complaints and maintain the reputation of the store and the brand

Inspect the areas in-store and resolve any issues that may arise

 

Desired Experience & Qualification

5+ years successful experience as a retail manager

Matric certificate

Diploma/ Degree in related fields, or strong recommendations from previous employers

Proven track record of achieving sales objectives

Strong sales abilities and proper understanding of customer service techniques

Experience with, and knowledge of Cin7 and POS is advantageous

Excellent organisational and leadership skills

Excellent communication skills, with the ability to accurately communicate information about all products to customers

Must have your own transport

Computer skills

Package & Remuneration

Salary is basic plus comm.
R4000-R8000 based on experience and then 4% comm over R100 000 sales made.

Express Employment Durban South
Phone: 031 267 2114
Email: Natasha.aarsen@expresspros.co.za

FMCG, Retail & Wholesale | Jobs | Procurement/Purchasing

Fenris Personnel – Maintenance Coordinator
Area: Pretoria
Type: Permanent

Introduction

Well known Company in the Food Manufacturing Industry has a vacancy for a Maintenance
Coordinator who will assist the Plant Engineer in assisting the maintenance team in ensuring the effective functioning of the maintenance department.

Only shortlisted applicants will be contacted.

Duties & Responsibilities

Responsible for weekend PM and contractor planning.
Check daily sheets.
Allocate and issue spares.
SAP ordering and PO’s.
Manage contractors.
Prepare shift rosters.
Ability to work in a plant environment.
Preventative maintenance schedules.

Desired Experience & Qualification

Technical background with spares, stores and purchasing.
5+ years experience in similar role.
Relevant Qualification.

Package & Remuneration

CTC R 30 000/mth,
Provident Fund

Fenris Personnel
Contact Details
Tel: 0861 FENRIS (336747)
http://www.fenris.co.za/ (Email form on website)

Distribution, Warehousing & Logistics | FMCG, Retail & Wholesale | Jobs

Namaqua Wines Requires a LOGISTICS MANAGER
Pretoria – Permanent

Introduction
The above position has become vacant at the Head Office branch directly reporting to the General Manager. The overall purpose of this position will be to facilitate and manage an efficient Warehousing, Distribution, Stock and Operations department with regards to, inter alia, warehousing, inventory management, distribution and fleet management as well as administration, supervising department heads, managing sufficient stock levels etc.

Duties & Responsibilities

Key areas of responsibility will include:

In liaison with internal stake holders, strategically plan, manage and evaluate logistics, warehouse, transportation, and Inventory Management.
Direct, optimise and manage the full inventory order cycle.
Liaise and negotiate with suppliers, principles and cellars, manufacturers, retailers, and consumers regarding any logistical requirements, needs and compliance’s.
Managing the daily track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
Deliver solutions to logistical and inventory problems while maintaining high levels of quality and service within budgetary requirements.
Supervise, coach and train Warehouse/Inventory Management reporting to you.
Develop new strategies to streamline processes and reduce cost.
Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements.
Comply with laws, regulations and any relevant ISO requirements.
Critically analyse, improve and maintain an efficient inventory ordering system to ensure acceptable stock levels.
Ensure the integrity of inventory accuracy and manage stock movements.
Keep track of slow moving and short dated stock with the help of direct reports.
Identify savings by removing waste or unnecessary steps in the logistics process.
Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and cost improvements.
Ensure IT systems in place are effective, maintained, and accurate.
Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements.
Set departmental objectives/KPIs and review and assess ongoing performance of direct reports.
Report on achievement of targets and identify any actions required.
Ensure that all functions under supervision operate in accordance with health and safety policies and procedures to ensure the safety and well being of staff and visitors.
Develop and maintain strong relationships with all connected with the logistics process.
Conducting branch/depot visits on a regular basis to touch base with personnel and inspect machinery, equipment and workplaces.
Investigate complaints, serious harm incidents and accidents.
Manage the Loss Control Officer and all spheres under the incumbent of the position.
Generating reports with regards to the results of inspections and investigations.

Desired Experience & Qualification
Minimum Requirements;

Bcom degree Logistics Management (Bcom Honours degree will be advantageous).
At least 10 years’ management experience.
Excellent Computer literacy.
Advanced experience in Warehousing/Distribution and Inventory Management practises.
No criminal record.
Own reliable transport and valid Driver’s Licence is required and must be willing to travel.
Preference will be given to candidates who reside in the Pretoria region.

Core Competencies:

Excellent Analytical and Critical Thinking
Excellent Planning skills.
Excellent Organisational skills.
Attention to detail and accuracy.
Ability to work under pressure.
Excellent Communication skills.
Numerical skills
Intermediate Accounting skills
General Administration skills
Excellent time management skills to work efficiently in a fast-paced environment.
Proactively contribute to creating a good team atmosphere.

Other personality attributes:

Assertiveness.
Initiative.
Presentable.
Energetic

Package & Remuneration
Market Related

VREDENDAL HEAD OFFICE
+27 (0) 27 213 1080
info@namaquawines.com

FMCG, Retail & Wholesale | Jobs | Management & Business Services

Introduction
Senior Finance Manager – Will be responsible for Development of Financial and Operational Strategy

Description

Senior Finance Manager – Rneg (Centurion)

The ideal candidate will be responsible for the administrative, financial, Supply chain management and risk management operations of the company.

The ideal candidate will have

BCom (Accounting) Hons
At least 5 years experience as a management
Strong experience in Supply chain and Inventory Management
Strong experience in SAP and CaseWare is needed.

 

PRR Recruitment Services

Email Address: shena@prrrecruitment.co.za
Phone: 0118228386

FMCG, Retail & Wholesale | Jobs | Sales & Customer Service

Introduction

Hertex is a leading supplier of high quality fabrics, rugs, wallpaper and homeware for both the local and international market. What started in 1987 as a humble Cape Town showroom has since grown into 15 showrooms nationwide, with more on the way.

At Hertex we are a family run business that focuses on achieving excellence in everything we do. As a team, we encourage and support each other and are committed to the success of our customers and the business. At Hertex every day counts. We communicate with honesty and respect and work relentlessly, with passion and energy.

If you are vibrant and passionate about Homeware and Decor join our dynamic team.

We have a full time Homeware Sales Consultant position available in Brooklyn, Pretoria.

Duties & Responsibilities

The main purpose of the position is to promote and sell retail products to customers according to procedures and the branding standards and guidelines.

The main functions of the job includes:

  • Building productive relationships with customers
  • Sales
  • Maintaining retail showroom standards
  • Managing orders of additional products for the showroom
  • Supporting the sales consultants
  •   Supporting payment process

Desired Experience & Qualification

  • Grade 12 qualification
  •   Excellent communication skills
  • At least 3 years sales experience in a retail environment
  • Customer service orientated
  • Sales driven
  • Self motivated
  • General business acumen
  • Knowledge of homeware advantageous

 

Package & Remuneration

Hertex offers a basic salary with commission and medical aid and provident fund benefits.

Interested?

Tel: +27 12 346 4331
careers@hertex.co.za

Hertex Fabrics
Ilene van Rooyen
Kramer Road 16
2148 Kramerville
http://www.hertex.co.za

Automotive – Motor Vehicles | FMCG, Retail & Wholesale | Jobs

VOLVO CAR SOUTH AFRICA PTY LTD – Customer Care Manager

Introduction
We are looking for an energetic and motivated Customer Care Manager who can strategically manage customer retention and constantly improve customer satisfaction.

Duties & Responsibilities
• Supervise day-to-day operations in the customer care department.
• Respond to customer care issues in a timely manner.
• Create effective customer care procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a continuous basis.
• Implement an effective customer champion program.
• Maintain accurate records and document all customer care activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer care agents.
• Manage the approved budget of the customer care department.
• Stay informed on the latest industry techniques and methods.

Desired Experience & Qualification
• Working in global environments a plus
• Passion for Customers and Cars
• Experience of the local car market, or other premium brand
• Be able to work well within and as the leader of a team
• Computer literacy
• Strong verbal and written communication skills
• Confident decision maker
• Ability to work well under pressure
• Team player, with the ability to coach, lead and train customer care related staff
• Dynamic, confident and reliable
• Self-motivated with attention to detail
• Willingness to accept and implement changes, i.e. processes and systems
• Customer centricity with a demonstrated track record in customer service

Package & Remuneration
Negotiable depending on experience

Volvo Car South Africa
Phone: 0800 698 6586
Email: VOLVOCRC@VOLVOCARS.COM

Physical address:
71 Regency Drive
Route 21 Corporate Park
Irene
0157

FMCG, Retail & Wholesale | Jobs

Introduction
Position Title & Location : Operations Supervisor – Rosslyn

Position Purpose :

The Operations Supervisor will be responsible for all equipment processing activities as well as maintenance for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.

Scope:

The Operations Supervisor will be responsible for all equipment processing activities as well as maintenance for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where on-site activities occur within their area of responsibility.

The incumbent will also be responsible for ensuring that all Company policies and procedures (ie SLA’s and SOP’s) are adhered to and implemented by all staff and 3rd party contractors situated in his/her area of responsibility.

Duties & Responsibilities/Major/Key Accountabilities :

•Key Accountability

•People and Safety

•Promote and drive a culture of Zero Harm.

•Implement the safety strategies across CHEP and TPM plants.

•Responsible for the GAP, SEMP and Environmental requirements and audit results.

•Recruit, motivate and develop subordinates.

•Develop a motivated and productive workforce through effective people management and communication skills.

•Ensures that good communications and sound relationships are maintained with all employees, shop stewards and respective unions.

•Stock Management

•Responsible for the management and control of all hire stock and raw material.

•Highlight areas of risk and manage variances to ensure the prevention of any stock losses.

•Participates in regular stock audits, supervises all quarterly and annual stock-count audits and resolves queries.

•Ensures that the area of responsibility is efficiently stocked with both hire equipment and repair material to meet customer requirements.

•Ensure all quality standards are met.

•Conducts quality audits and take corrective action for poor quality and/or over-repair.

•Follow up and resolve all customer complaints and implements solutions.

•3rd Party Service Providers

•Manage and assist 3rd Party Service Providers through Service Level Agreement stipulations and requirements.(SLA’s)

•Ensure 3rd party compliance to all CHEP Operational SOP’s as well as statuary requirements which includes the LRA, BCEA, EE, and OHSACT.

Plant and property Maintenance

•Responsible for the overall maintenance, fault finding, repair and replacement of mechanical equipment to ensure a smooth, efficient operation of the plant and machinery at the Service Centre(s) in accordance with Company and Government Regulations and Standards

•Planning and executing a documented preventative maintenance system in conjunction with the Plant Manager

•Ensure that all electrical and mechanical equipment are operating in strict accordance with Government and Company Rules and Regulations

Desired Experience & Qualification

Operations / Production Management Diploma
Six Sigma Green Belt Certified
5 Years Production Management experience in a unionised environment

Experience Required:
Operations 10 years

Chep South Africa Pty Ltd
Address: 19 Yaldwyn Rd, Jet Park, Boksburg, 1459
Phone: 011 842 4507
Email: tamaryn.stoop@chep.com