Following an agreement reached by Nedlac social partners, the department of employment and labour has agreed to extend the 14-day window period for April/May TERS claims.
Applications made for the April/May period will still be processed and that there will be a 14-day notice window period, given to employers and employees before applications will close for submission.
The Unemployment Insurance Fund continues to work tirelessly to ensure that all Covid-19 TERS benefit claims for the months of April, May and June are settled, the employment and labour department said in a statement.
“There are numerous challenges to handling applications, however, detailed FAQ guiding employers to handle any error codes will be issued to enable processing for payment.
To reduce the number of outstanding claims the fund is re-running updates on declarations on the system twice a week. Added to that, UIF makes payments every day, except on Sundays, in order to fast-track outstanding claims.
UIF Commissioner Teboho Maruping said: “The fund is also working on a number of front-end adjustments to the system to enable applicants to fix some of the errors on their own which will greatly ease the load on our side and improve the flow.”
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