Nkomazi Plaza’s front office upgrade complete
Nkomazi Plaza’s front office expansion, on the N4 Toll Route in Kaapmuiden, Mpumalanga, has been concluded and customer service operations have been improved.
The upgrade, which was done by Mpumalanga Roads and Civils, included the building of two additional customer service cubicles and the expansion of the plaza’s customer waiting area.
The aim was to improve service delivery at the plaza, to ensure reduced waiting and service times.
More office assistants are now on hand to assist road users with queries and services that can only be done at plaza level, including account and concession applications and e-tag registrations.
TRAC thanks its customers for their cooperation during the construction period and encourages them to contact the TRAC 24-hour Helpdesk on 0800 87 22 64 for further enquiries. They can also visit the plaza, from 08:00 and 17:00, for all plaza-related services and queries.