Privacy Policy

Mpumalanga Outdoor Advertising Company (Pty) Ltd (“MOAC”)

This Privacy Policy explains how Mpumalanga Outdoor Advertising Company (Pty) Ltd (“MOAC”, “we”, “us”, or “our”) collects, uses, manages, and protects information from users (“User” or “you”) who interact with our websites, digital platforms, products, and services.

This policy applies to all websites, online properties, and services owned or operated by MOAC.

MOAC takes privacy seriously and does not share, sell, or disclose personal information unless required to do so by law or as specified in this policy.

Information We Collect

1. Non-Personal Information

We may collect non-personal identification data whenever Users interact with our sites. This may include:

• Browser type

• Operating system

• Device type and technical connection information (e.g., Internet service provider, connection speed)

This data cannot be used to personally identify you and is used only for analytics and website improvement.

We do not collect personal identification information from Users who simply browse our sites to read or view content.

2. Personal Information

We collect personal identification information when Users:

• Submit an enquiry or request a quotation;

• Register for an account to create listings or post content;

• Contact us regarding advertising, media campaigns, or other services.

This information may include your:

• Full name

• Email address

• Telephone number

• Company or business name

• Billing and payment details (when applicable)

We use this information to:

• Respond to enquiries or requests;

• Provide products, services, and quotations;

• Manage business relationships, invoicing, and service delivery;

• Send information about our offerings, campaigns, and updates (if you’ve consented).

We collect personal information only when voluntarily provided by you. Refusing to supply information may limit your ability to use some site features or receive certain services.

How We Use Collected Information

MOAC may use collected data for the following purposes:

• To improve customer service:
  Responding efficiently to requests and support needs.

• To personalize User experience:
  Understanding how Users engage with our platforms and improving usability.

• To process transactions:
  Managing billing, payments, and fulfilment of services.

• To improve our websites and digital products:
  Using feedback and analytics to enhance our online experience.

• To send communications:
  Informing Users of news, campaigns, or information relevant to their interests.
  Users can unsubscribe anytime via the link in each email or by contacting privacy@moac.co.za.

• Market research:
  From time to time, we may contact you by email or phone to gather feedback.

Third-Party Processors

MOAC works with trusted service providers who comply with South African POPIA and international GDPR standards.

• Payments:
  Debit orders or online transactions are handled securely through Netcash, which is POPIA and GDPR compliant.
  MOAC does not store or collect any credit card details.

• Hosting and Domain Management:
  MOAC uses xneelo for domain and hosting services. Xneelo complies with POPIA and GDPR requirements.

• Email and Marketing:
  MOAC uses Sendinblue (and similar secure platforms) to manage mailing lists and send communication. We do not sell or share our mailing lists.

• Public authorities:
  We may disclose information if legally required to do so by a valid court order, law enforcement request, or to protect MOAC, its users, or the public.

Links to Third-Party Websites

Our websites may include advertisements, sponsored listings, or external links to partner or advertiser sites.
MOAC is not responsible for the privacy practices or content of any external sites.
Users should review the privacy policies of any third-party websites they visit.

Security of Information

MOAC implements strict data protection practices to safeguard your personal information from unauthorized access, modification, disclosure, or destruction.

• All data is stored on secure, password- and firewall-protected servers.

• All communications and transactions use SSL encryption.

• Users are responsible for maintaining strong, unique passwords for their accounts.

• If our systems are ever compromised, MOAC will notify affected Users and outline necessary steps.

We recommend passwords of at least 12–15 characters, including uppercase, lowercase, numbers, and symbols.

Cookies

Our websites may use cookies to enhance User experience and improve site functionality.

• Cookies store small bits of information on your device to help remember preferences and track site performance.

• Users can choose to disable cookies, but some site functions may not operate correctly.

• We use Google Analytics and Facebook Pixel for anonymous site usage tracking and audience insights.

• Our sites also use cookies from WordPress, WPML, and WooCommerce for login, language preferences, and e-commerce functionality.

These tools do not collect personally identifiable information.

Media and Embedded Content

If you upload images to our site, avoid including embedded location data (EXIF GPS).
Embedded content (e.g., YouTube videos) from other websites behaves the same as if you visited those websites directly, and their privacy policies will apply.

User Accounts and Information Management

If you register on our websites, your account information can be viewed, edited, or deleted by logging in with your username and password.
Administrators may access and edit information when necessary for system maintenance or customer support.

You can request deletion of your personal data by contacting privacy@moac.co.za, except for information required for billing, legal, or administrative purposes.

Data Protection Features

• MOAC websites are fully SSL/HTTPS compliant.

• In case of a security breach, passwords will be reset and Users notified immediately.

• Users can opt out of marketing at any time via unsubscribe links or by contacting privacy@moac.co.za.

Data Retention Period

MOAC retains personal information only as long as required to fulfil contractual or legal obligations.
After termination of a contract or service:

• Essential data (e.g., invoices) will be stored as required by law.

• All other data will be deleted once no longer needed.

For sales enquiries or prospective clients, we may retain contact details to follow up on business discussions or provide information you requested.

Business or Ownership Changes

If MOAC is ever sold, merged, or restructured, your personal information may be transferred to the new owner, who will be bound by this same privacy policy until amended.

Policy Updates

MOAC may update this Privacy Policy from time to time.
We encourage Users to review it periodically.
Continued use of our websites and services means you accept any changes made.

Your Rights

• You may request access to, correction of, or deletion of your personal data.

• You may object to processing of your data for direct marketing.

• You can withdraw consent for communications at any time by emailing privacy@moac.co.za.

Contact Information

If you have questions about this Privacy Policy or MOAC’s data handling practices, please contact:
Mpumalanga Outdoor Advertising Company (Pty) Ltd
Email: privacy@moac.co.za
Tel: +27 (0)76 266 1745
Website: www.moac.co.za

By using MOAC’s websites or services, you accept this Privacy Policy.
If you do not agree, please discontinue use of our websites and digital platforms.
Your continued use constitutes acceptance of any policy updates.