FAQs
- How do I list on ShowMe?
- Can I load my own information and advertising onto ShowMe?
- Can I load my own listing onto ShowMe?
- Will ShowMe design and add my listing for me?
- Can I add my own advertising onto the website?
- How do I pay?
- Is there a contract period?
- If I have opted for the annual payment method and I cancel, can I get a refund for the balance of the period?
- How long does the price stay fixed?
- What are page impressions?
- If I buy page impressions, how do I pay?
- How do I know when my impressions have been used up?
- Once I have filled in my details and listing and advertising options on the computer form, what happens?
- How do I arrange for ShowMe to design my listing or my advert?
- How do I pay for the design and origination?
- How do I supply the material?
- Will you write my copy for me?
- Will you take photographs for me?
- Can I link to my website from my listing?
- Can I list more than one business on one feature listing?
- How long will it take to complete my listing?
- Can I edit my own listing?
- Do I own my listing? Can I use the design other than on ShowMe?
- When will I be charged?
- Can I pay for my monthly subscription by stop order instead of direct debit?
- If I have any other questions about sales, advertising or my listings, who do I talk to?
- If I have any questions about local news, entertainment or charities in Plett, who do I talk to?
1) How do I list on ShowMe?
Read the Advertise with ShowMe page, which explains our advertising system.
To get a better understanding of the pricing structure, read Advertising Packages and Prices.
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2) Can I load my own information onto ShowMe?
You can load your own information in the following sections, provided that you have registered and obtained a username and password:
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3) Can I load my own listing onto ShowMe?
If you have registered and have a login, you can add and edit your own free listing. If you have a paid Basic Listing or a Feature Listing, you can choose from a number of templates to create your own listing.
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4) Will ShowMe design and add my listing for me?
Yes. Read about our design & origination prices on our Advertising Packages and Prices page.
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5) Can I add my own advertising onto the website?
No, this will be handled by the ShowMe advertising department – once you have submitted your order you can provide the advert in JPEG format or you can request ShowMe to design the advert – see Advertising Packages and Prices.
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6) How do I pay?
All ShowMe payments are handled by an independent, secure payment system. Your account will automatically be debited every month on the 7th day. This is not a bank debit order system and if you give 30 days’ notice of termination (subject to our advertising terms and conditions), your account will not be debited in the following month.
Alternatively you may opt for the annual payment option which can be paid by EFT, in which case you qualify for a 10% discount.
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7) Is there a contract period?
The contract period is for 12 months but you may cancel at any time by giving 30 days notice after the first 3 months.
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8) If I have opted for the annual payment method and I cancel, can I get a refund for the balance of the period?
No.
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9) How long will the the price stay fixed?
The price is fixed for 12 months.
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10) What are page impressions?
If a page on the website is carrying an advert and a user clicks on the page, this is a “page impressionâ€.
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11) If I buy page impressions, how do I pay?
You pay in advance either by credit card on the website or direct transfer into our bank account.
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12) How do I know when my impressions have been used up?
You will receive an email from ShowMe to advise you that your quota is finished.
13) Once I have submitted my details, listing and advertising options on the computer form, what happens?
You will be contacted by our Sales Department to arrange for a brief from you as well as the supply of photographs and text.
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14) How do I arrange for ShowMe to design my listing or my advert?
Our Design Department will contact you to discuss the brief handed to them by our Sales Department.
15) How do I pay for the design and origination?
You will be invoiced by ShowMe and you can choose to pay by EFT or credit card on the website.
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16) How do I supply the material?
You may email photographs and text to ShowMe. Please ensure that the photographs are reduced to 72 DPI before emailing and that they are sent as a JPEG file. Text can be sent as a Word document.
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17) Will you write my copy for me?
We will assist with advice but actual creative copywriting will be charged for on a quotation basis.
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18) Can you take photographs for me?
We will quote for photography or refer you to a professional photographer.
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19) Can I link to my website from my listing?
Yes, you can link to your website from a Basic or Feature Listing, but not from a free listing, provided that ShowMe has a reciprocal link on your website.
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20) Can I list more than one business on one feature listing?
No, each business must have a separate listing so that the search function works for you. If more than one business is entered on one listing the search will not be able to distinguish between the businesses.
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21) How long will it take to complete my listing?
A feature listing will take 15 working days to complete provided material is supplied timeously. A basic listing will take 10 working days.
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22) Can I edit my own listing?
Yes, you can. This is one of the unique features of ShowMe. Unless you need design work to be done, you will not have to pay for updating your listing.
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23) Do I own my listing? Can I use the design other than on ShowMe?
No. The design of the listing is proprietary, protected by copyright and cannot be used anywhere other than on a ShowMe Website.
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24) When will I be charged?
You will be charged for design and origination before work commences and your first monthly debit will be processed once your listing or advertisement is complete. The debit will appear on your bank statement on the 7th of the month following the publication of your listing or advert.
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25) Can I pay for my monthly subscription by stop order instead of direct debit?
No. In order to keep administration costs to a minimum we do not have a debtors department to control the large volume of payments. For this reason we have teamed up with an independent, secure payment company to handle our collections. We can assure you that you will not experience any problems should you wish to terminate, as we are in control and not the banks.
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26) If I have any other questions about sales, advertising or my listings, who do I talk to?
Email Youlanda Rosslee, Advertising Manager, or phone her on 083 561 0931.
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27) If I have any questions about local news, entertainment or charities in Knysna, who do I talk to?
Email Dominic Morel, Local News and Events Manager for Knysna, or phone him on 044 382 6772.
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