Helderberg Emergency Numbers & City of Cape Town Emergency Contact Info
Emergency Numbers
National Emergency Numbers10111 – Flying Squad 107 (Landline) / 112 (Cell) – Police, Ambulance, Fire 10177 – Ambulance/Metro Control Room Ambulance Services107 – Emergency Services (from land line) 021 480 7700 – Emergency Services (from cell phone) 076 185 5351 – GBMED 072 996 6337 – EMO Ambulance 084 124 – ER24 Fire Brigade107 (toll free from a landline) 021 444 7600/01 – Strand Fire Station Doctors021 852 3107 – Dr Herbst & Partners (SSW) 021 845 9213 – Dr Danette Barnard (Strand) 021 853 3014 – Dr Moore (Strand) Vets021 856 2746 – The Cottage Vet (GB) 021 856 3025 – Gordons Bay Animal Hospital (GB) 021 851 3511/54 – Teva Vet Clinic (SSW) 021 852 3016 – Helderberg Animal Hospital (SSW) 021 851 1500 – Country Animal Clinic (SSW) 021 854 7037 – Strand Animal Hospital (Strand) Locksmith082 451 0659 – Shanken |
Police021 850 1303 – Somerset West 021 854 9100 – Strand 021 856 2677 – Gordon’s Bay 021 858 1710 – Sir Lowry’s Pass 021 857 7100 – Macassar 021 845 2060 – Lwandle Hospitals021 850 4700 – Helderberg Hospital 021 850 9087/8 – Vergelegen Mediclinic 24Hr Emergency 021 850 9000 – Vergelegen Mediclinic 021 854 7663 – Strand Mediclinic 021 840 6600 – Busamed Paardevlei Private Hospital 021 840 6642/3 – Busamed Paardevlei Emergency Search and Rescue112 (from your cellphone) – NSRI Sea Rescue emergency 072 448 8482 – NSRI Station 9 (Gordon’s Bay) 10177 (from a landline) – Mountain Search & Rescue Dentists021 851 2080 – Helderberg Dental Practice (SSW) 021 853 7201 / 083 629 1672 – Dr Basson & Dr Snyman (Strand) Animal Welfare021 856 0597 / 078 246 4837 – AWS Helderberg Taxis021 853 8588 – Strand Mini Taxi Emergency Breakdown Service0861 000 234 – AA Roadside Assist 021 854 7728 / 072 074 6081 – En Route Towing |
Please note that these numbers were correct upon publication. If you find that any of these numbers are not correct, please let us know as soon as possible via email.
City of Cape Town Emergency Contact Info
Residents can be active citizens in logging service requests on the City’s Service Notification system. The City’s electronic reporting system will provide you with a reference number so you can track the progress of the request that you have logged. You can use one of the following options to log notifications:
- Mobi site: You can use the mobi site to report faults such as potholes, water leaks, electricity failures and illegal dumping, among other service requests. The mobi site can be accessed via your smart phone at: http://www.capetown.gov.za/mobi
- E-Services: https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html#/create
- SMS: You can send an SMS to: 31220 for electricity technical faults and 31373 for water technical faults
- The contact Call Centre: 0860103089
- Email: contact.US@capetown.gov.za
If you have not had any success regarding your service request within a reasonable timeframe, please get in touch with your Ward/PR Councillor so that they can follow up on your behalf.
Find your Ward Councillor here..
Municipal Emergency Contact List
| Accounts & Enquiries – 0860 103 089
Alcohol & Drug Helpline – 0800 435 748 Ambulance – 10177 Cable Theft – 0800 222 771 Electricity Services – 0860 103 089 Electricity Services SMS – 35328 Electricity Services E-mail – electricity@capetown.gov.za Emergency (from Landline) – 107 Emergency (from Cellphone) – 021 480 7700 |
Solid Waste – 0860 103 089
Disaster Management – 021 597 5000/080 911 4357 Housing – 021 376 1313 South African Police Service – 10111 Metro Police & Traffic – 0860 765 423 Transport, Roads & Stormwater – 0800 65 64 63 Water & Sanitation SMS – 31373 Water & Sanitation – 0860 103 089 Water & Sanitation E-mail – watertoc@capetown.gov.za |
COVID-19 Corona Virus
South African Resource Portal
What is COVID-19?
On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa.
Emergency Hotline: 0800 029 999
WhatsApp Support Line: 0600-123456
Official Toll Free Call Center :0800 029 999
Clinicians Hotline: 082 883 9920
Call Center Numbers and Hotlines
- National Institute for Communicable Diseases 0800 029 999
- Gender-based violence command center 0800 428 428
or dial: *120*7867# (free for mobile) - Support to SMME’s in Distress 0860 663 7867
- South African Police Service 08600 10111
- National Crisis Line 0861 322 322
- Reporting undue price increases 0800 141 880
- Department of Home Affairs 0800 601 190
- Department of Water & Sanitation 0800 200 200
- Department of Tourism 0860 868 747
- Department of Trade & Industry 08 000 6543
- Presidential Hotline 17737
- Temporary Employer-Employee Relief Scheme
Call Centre number 012- 337 1997 and email Corona19ters@labour.gov.za - Support to businesses:
info@dsbd.gov.za / info@mybindu.org.za
0860 663 7867 or 0860 ONE STOP
https://www.gov.za/Coronavirus/support-business - Essential service application portal
www.bizportal.gov.za - Postbank Call Center 0800 53 54 55
- Solidarity Fund
0860 001 001
info@solidarityfund.co.za
https://www.solidarityfund.co.za/
- Child Line: 0800 055 555
- Person with Disabilities: SMS ‘help’ to 31531
- AIDS Helpline: 0800 012 322
- Suicide Helpline 0800 567 567 or 0800 456 789
- GB VF – Related service complaints 0800 333 177
- Family Violence, Child Protection and Sexual Offences Unit 0800 150 150
- Woman Abuse Helpline 0800 150 150
- National Human Trafficking Helpine 0800 222 777
- SASSA Call Center 0800 60 10 11
Social Relief of Distress During Pandemic
Applications could be made by either calling 0800 60 10 11 or by sending an email to grantenquiries@sassa.gov.za
Sassa also has contact staff in every province, to try and relieve the congestion at the national call center. The contact numbers are as follows
National SASSA call center: 0600 60 10 11
- Eastern Cape – 043 707 6300
- Free State – 051 410 8339
- Gauteng – 011 241 8324
- KwaZulu-Natal – 033-846 3400
or WhatsApp 071 607 1514
- Limpopo – 015 291 7500
- Mmpumalanga – 013 754 9428
- Northern Cape – 053 802 4900
- North West – 018 397 3360
- Western Cape – 021 469 0235
