You’ll be able to buy stuff directly via WhatsApp soon
Its business customers will be getting the option to sell stuff directly via chat, WhatsApp said on Thursday – and those in-app purchases will help keep its other services free.
In a blog post and accompanying video, the Facebook-owned platform envisages a system in which its business clients chat to their customers much as a salesperson would on a showroom floor, offering options and advice before sealing a deal, and accepting payment, right in WhatsApp.
“We also want to make it easier for businesses to integrate these features into their existing commerce and customer solutions,” said WhatsApp about its shopping plans. “This will help many small businesses who have been most impacted in this time.”
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Source: businessinsider.co.za
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