Knysna Post Office rewarded for excellence
Knysna’s Post Office won a Customer Service Excellence Award at the recent bi-annual Operational Excellence and Customer Service Excellence Awards.
The awards ceremony took place at 15 on Orange Hotel in Cape Town.
In addition, Annelien Moffat and Frederick Eden Jansen from Plettenberg Bay Post Office each won individual awards for outstanding service.
Winners for the customer service awards are identified by customers who complete the form available in branches. The number of acknowledgements and complaints are also taken into consideration.
Source: Knysna-Plett Herald
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