Contacts
Aids Helpline
0800 012 322
Ambulance (public)
10177
Ambulance (private)
082 911
Air Pollution
031 311 3555
O/H 8am – 4pm, Mon – Fri A/H contact
Beaches and Recreation Facilities
North Beach: 031 322 4350
South Beach: 031 322 4397
O/H 7.30am – 6pm
Development Planning
031 311 7883
O/H 7am – 4.30pm Mon – Fri
Sub division, Rezoning, Special consent
Development Management
031 311 7881
Building inspectorate, Plans submissions, Enforcement
Advertising and Signage
031 311 7055
Emergency Services
031 361 0000
Environment
031 311 7875
Engineering Services Centre
080 131 3013
O/H 24hrs, 7 days a week
Road repairs, Stormwater Blockages/repairs, Replacement of manhole covers, Repairs of guardrails and roadside fencing, Sidewalk and kerb repairs, Sewer repairs/blockages, Road marking and Street signs, Water reconnections/ Accounts, Faulty traffic signal, Flooding coastal Infrastructure, Water faults, Water pollution.
Water account queries:
SMS: 083 707 3013
Fax: 031 311 8220
Mxit: 083 707 3013
Email: eservices@dmws.durban.gov.za
Revenue Call Centre
031 324 5000
O/H 7.30am to 4.30pm, Mon to Fri and 7.30 – 11.30 on Sat
Rates, Electricity, Water Accounts
Emergency Services
031 361 0000
O/H 24Hrs, 7 Days a week
Fire, Disaster Management, Metro Police
Electricity Call Centre
080 131 3111
O/H 24Hrs, 7 days a week
Faults and breakdowns
Fax: 086 565 6081
Street lights, Illegal connections, Cable theft
080 131 3111
Health
031 311 3555
O/H 7am – 4.30pm Mon to Fri
A/H contact Emergency Ser vices, Air pollution, Environmental noise, Illegal dumping, Food safety, Communicable diseases, Hazardous chemical, Substances Vector Control (mosquitoes, flies, rats, etc)
Illegal dumping
031 311 8804
O/H 7:30am – 4pm, Mon to Fri
Ombudsperson and Head Investigations
080 020 2020
Reporting fraud, corruption and maladministration: Ombudsperson@durban.gov.za
Fax 031 311 4115
Parks, Leisure and Cemeteries
031 201 1303
O/H 7.30am – 4pm, Mon to Fri
Verge and grass maintenance, Fallen and trimming of trees after hours: 080 131 3013
Refuse Removal
031 311 8824
O/H 7.30am – 4pm, Mon to Fri
Removal of dead animals
031 311 8824
Regional Centres (Sizakala)
080 033 1011
O/H 7.30am – 4pm, Mon to Fri, 8am to 11am Sat
080 033 1011
One Stop Shops access/ payments for council services
031 311 6101
Switchboard
031 311 1111
O/H 7.30am – 5pm, Mon – Fri